Zahr Freighters operates in the freight and logistics sector, where professional communication and efficient office administration are important for maintaining smooth business operations. The Receptionist position in Dubai is suitable for a friendly, organized, and customer-focused individual who can manage front-desk activities, handle inquiries, welcome visitors, and provide administrative support to different departments.
Key Responsibilities
- Welcome visitors, clients, and business partners and direct them to the appropriate departments.
- Answer incoming phone calls, respond to general inquiries, and transfer calls to the relevant staff members.
- Manage the reception area and ensure it remains clean, professional, and organized.
- Handle incoming and outgoing emails, messages, and general correspondence.
- Maintain visitor records and manage appointments and meeting schedules.
- Provide basic information about company services and direct freight-related inquiries to the concerned team.
- Receive, sort, and distribute incoming mail, courier packages, and business documents.
- Assist with preparing, scanning, photocopying, and filing office documents.
- Coordinate meeting arrangements and support daily office administration.
- Maintain accurate records of visitors, calls, and office-related activities.
- Assist customers and clients with general questions in a polite and professional manner.
- Coordinate with internal departments to ensure inquiries are directed and handled efficiently.
- Monitor office stationery and arrange replenishment when required.
- Support administrative staff with data entry and routine documentation.
- Maintain confidentiality when handling company information and customer documents.
- Perform other reception and office support duties assigned by management.
Requirements and Qualifications
- High school diploma or bachelor’s degree in Business Administration or a related field is preferred.
- Previous experience as a receptionist, front-desk executive, or administrative assistant is an advantage.
- Excellent verbal and written communication skills in English.
- Knowledge of additional languages is an advantage.
- Good telephone etiquette and professional customer service skills.
- Basic computer knowledge, including Microsoft Word, Excel, and Outlook.
- Ability to manage appointments, calls, and visitor inquiries efficiently.
- Strong organizational and multitasking abilities.
- Professional appearance and a friendly, approachable attitude.
- Good time management and attention to detail.
- Ability to work independently and coordinate with different departments.
- Basic knowledge of office administration and document management procedures.
Preferred Skills
- Experience in a logistics, freight forwarding, or shipping company is an advantage.
- Familiarity with handling courier documents and business correspondence.
- Ability to communicate professionally with customers, suppliers, and visitors.
- Strong interpersonal and problem-solving skills.
- Ability to remain calm and organized in a busy office environment.
- A proactive approach to supporting reception and administrative activities.
Conclusion
The Receptionist position at Zahr Freighters in Dubai offers an opportunity for a professional individual to contribute to front-office operations and customer service within the logistics industry. Candidates with good communication skills, a welcoming attitude, and basic administrative knowledge may be well suited to this role. Applicants should highlight their reception experience, computer skills, and ability to manage daily office responsibilities efficiently.