Zahr Freighters is a leading logistics and freight services provider, committed to operational excellence through innovative technology solutions. We are looking for a dedicated IT Support Engineer to join our team in Dubai. If you have a passion for technology and a knack for troubleshooting, we welcome you to be a part of our journey in delivering reliable and efficient services.
Key Responsibilities
- Provide technical support to employees, addressing hardware, software, and network-related issues.
- Install, configure, and maintain IT systems, applications, and equipment.
- Monitor and troubleshoot network performance, ensuring minimal downtime.
- Manage user accounts, permissions, and access rights in various systems.
- Ensure timely resolution of IT tickets and maintain detailed documentation of support activities.
- Collaborate with external vendors for procurement and maintenance of IT assets.
- Implement and enforce IT security protocols to protect company data and systems.
- Stay updated with the latest IT trends and recommend upgrades or improvements.
Qualifications and Skills
- Bachelor’s degree in Computer Science, IT, or a related field.
- Proven experience as an IT Support Engineer or similar role.
- Proficiency in Windows and Mac operating systems, as well as common IT applications.
- Strong knowledge of networking protocols, hardware, and troubleshooting.
- Excellent problem-solving and communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Certifications like CompTIA, Microsoft, or Cisco (e.g., CCNA) are a plus.
What We Offer
- Competitive salary and comprehensive benefits.
- A dynamic and supportive work environment.
- Opportunities for professional development and career growth.
Join Us
At Zahr Freighters, technology drives our success in logistics. If you are passionate about IT and eager to contribute to a fast-paced and innovative environment, we would love to hear from you. Apply today to become a vital part of our tech-driven team!