At Zahr Freighters, we rely on robust IT systems to ensure smooth logistics and operations. We are seeking a skilled IT Support Technician to join our Dubai office, providing technical support, troubleshooting hardware and software issues, and maintaining network performance. This role is ideal for someone with strong problem-solving skills, technical expertise, and a commitment to ensuring uninterrupted IT services.
Key Responsibilities:
- Provide technical support to staff, troubleshooting hardware, software, and network issues.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Monitor and maintain IT networks, servers, and backup systems.
- Respond to IT service requests promptly and professionally.
- Assist in setting up new workstations and ensuring proper system configuration.
- Maintain accurate documentation of IT procedures, incidents, and resolutions.
- Support IT projects, updates, and security protocols.
- Stay updated on the latest technology trends and solutions to enhance IT infrastructure.
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
- Proven experience as an IT Support Technician or in a similar technical role.
- Strong knowledge of Windows/Linux systems, networking, and troubleshooting.
- Familiarity with IT security practices and backup solutions.
- Excellent problem-solving and communication skills.
- Ability to prioritize tasks, work independently, and manage multiple requests.
- Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.
Joining Zahr Freighters as an IT Support Technician in Dubai provides an excellent opportunity to contribute to a growing organization where technology plays a critical role. If you are passionate about IT, proactive, and ready to support business operations, we encourage you to apply.